How to Reach Us
Phone: (888) 660-6096 — business days, 8:00 AM to 6:00 PM Mountain Time.
Email: [email protected] — answered within one business day.
Mail: Oliv Financial, 874 Maplecrest Dr, Suite 529, Salt Lake City, UT 84106
Email works best for anything involving documents or details you want in writing; phone works best for quick process questions. We do not offer an in-page contact form — a plain email to the address above reaches the same team faster, with a copy in your own outbox.
What Our Team Can Help With
We can explain how the platform and matching process work, tell you what information was shared and with which participating lenders, remove you from platform communications, take corrections to any page on this site, and receive reviews for publication. We can also point you to the right guide for almost any borrowing question — it is usually already written.
What belongs to your lender instead: anything about an active loan — balances, due dates, payoff amounts, payment changes, hardship options. Your lender's contact details are in your loan agreement, and lenders resolve the overwhelming majority of account questions when asked directly and early. If a lender dispute stalls, the escalation paths on our FAQ page — including the Consumer Financial Protection Bureau and your state's financial regulator — exist and work.